Privacy Policy

1. Information We Collect

We collect personal and non-personal information in various ways, including:

1.1. Information You Provide to Us

• When you purchase tickets, sign up for our newsletter, donate, or contact us, we may collect your name, email address, phone number, mailing address, and payment information.

• If you participate in surveys, promotions, or contests, we may collect additional information you voluntarily provide.

1.2. Information Collected Automatically

• Our website may collect information such as your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar tracking technologies.

• We use cookies to enhance user experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.

1.3. Information from Third Parties

• If you purchase tickets through third-party platforms (e.g., ticketing services), they may share transaction details with us.

• We may receive social media engagement data when you interact with our pages on platforms such as Facebook, Instagram, or Twitter.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide services – Processing ticket sales, event registrations, and donations.

• To communicate with you – Sending event updates, promotional offers, and important notifications.

• To improve our services – Analyzing website traffic, customer behavior, and user feedback.

• For security and fraud prevention – Protecting against unauthorized access and ensuring secure transactions.

• To comply with legal obligations – Responding to legal inquiries and maintaining financial records.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

3.1. With Service Providers

We work with third-party service providers to process payments, send emails, host our website, and manage ticket sales. These providers have limited access to your information solely for service-related purposes.

3.2. For Legal Compliance

We may disclose information when required by law, court order, or governmental request, or to protect our rights and safety.

3.3. In Business Transactions

If Eagle Theatre undergoes a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

4. Data Security

We implement security measures to protect your personal information, including encryption, access controls, and secure payment processing. However, no method of transmission over the internet is 100% secure. Please take precautions when sharing sensitive information online.

5. Your Choices & Rights

5.1. Managing Your Information

• You may update or correct your personal information by contacting us.

• If you wish to unsubscribe from marketing emails, you can do so via the "unsubscribe" link in our emails.

5.2. Cookie Preferences

You can manage cookie settings through your web browser. Disabling cookies may impact your experience on our website.

5.3. Requesting Data Deletion

If you want your personal information deleted, please email us at [Insert Email Address]. Some data may be retained for legal or operational reasons.

6. Third-Party Links

Our website may contain links to third-party websites, including ticketing platforms and social media. We are not responsible for their privacy practices, and we encourage you to review their policies.

7. Children’s Privacy

Our services are not intended for children under 13 unless explicitly stated, such as our summer camps and conservatory programs. We do not knowingly collect personal information from minors without parental consent.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Information

For questions or concerns about this Privacy Policy, please contact us at the link in the footer.